These Terms and Conditions govern your use of the juan 365 platform, including all sports betting, bingo, and gaming services available to players in the Philippines. By registering an account or using any part of the platform, you confirm that you have read, understood, and agreed to everything on this page. Please read carefully — this is the agreement between you and juan 365.
Last updated: January 2025
You must be at least 21 years of age to register and use juan 365. By creating an account, you confirm that you are a legal adult under Philippine law and that you are not accessing the platform from a jurisdiction where online betting is prohibited. Each player is permitted to hold only one account — duplicate accounts will be suspended and any associated balances may be forfeited. You are responsible for providing accurate and up-to-date personal information during registration and for keeping your login credentials secure at all times. juan 365 reserves the right to request identity verification documents at any point to confirm eligibility, and accounts that fail verification may be restricted or closed. If you believe your account has been accessed without your authorisation, you must notify our support team immediately. Accounts registered using false information are in breach of these Terms and may be permanently banned without prior notice.
All transactions on juan 365 are conducted in Philippine pesos (PHP). Deposits are processed through the local payment channels available on the platform and are credited to your account once the transaction isconfirmed by the payment provider. Minimum and maximum deposit amounts are displayed at the point of transaction and may vary depending on the payment channel you select. Withdrawals are processed to the same payment method used for the most recent deposit where possible, and you may be required to complete identity verification before your first withdrawal is approved. juan 365 does not charge internal processing fees on standard withdrawals, though your payment provider may apply their own charges which are outside our control. Withdrawal requests are reviewed during operating hours and processing times will vary by payment channel — please refer to the FAQ page for current estimated timelines. Any funds deposited must be used for genuine gaming activity; deposits that appear to be made solely to exploit payment processing systems may be reversed. juan 365 reserves the right to delay or decline a withdrawal if there are reasonable grounds to suspect fraudulent activity or a breach of these Terms.
All bets placed on juan 365 are subject to the specific rules applicable to the sport, market, or game type selected at the time of wagering. Once a bet is confirmed and accepted by the platform, it cannot be cancelled or amended by the player — please review your selections carefully before submitting. juan 365 reserves the right to void any bet that was accepted due to a manifest error, including incorrect odds caused by a technical fault or human input error, and in such cases the stake will be returned to your account. Bets placed on events whose outcomes were already determined at the time of placement — whether due to a system error or deliberate exploitation — will be voided without exception. Players must not use automated software, bots, or any form of artificial intelligence to place bets or gain an unfair advantage over other players or the platform. Any attempt to manipulate outcomes, collude with other players, or exploit platform vulnerabilities will result in immediate account suspension and forfeiture of all associated funds. juan 365 monitors betting patterns continuously and reserves the right to limit stake amounts or restrict market access for accounts that display irregular activity.
From time to time, juan 365 may offer promotions, bonuses, or special incentives to eligible players. Each promotion is governed by its own specific terms and conditions, which will be clearly communicated at the time the offer is made — these page-level Terms apply in addition to any promotion-specific rules. Bonuses are credited to eligible accounts at the discretion of juan 365 and may be subject to wagering requirements before any associated winnings can be withdrawn. Players who attempt to abuse promotional offers — including by registering multiple accounts, using third-party funds, or placing offsetting bets to guarantee a profit regardless of outcome — will have their bonuses forfeited and their accounts reviewed for suspension. juan 365 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice, particularly where there is evidence of widespread abuse or a technical error affecting the offer. Promotional winnings that result from a manifest error in the promotion setup may be voided at the platform's discretion. If you have a question about whether a specific activity qualifies under a promotion, contact our support team before proceeding rather than after.
You are solely responsible for maintaining the confidentiality of your juan 365 username and password. You must not share your login credentials with any other person, and you must not allow anyone else to access or use your account on your behalf. juan 365 will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure. If you suspect that your account has been compromised, you must change your password immediately and contact our support team. We strongly recommend enabling any additional security features available on your account, such as two-factor authentication where offered. Players are also responsible for ensuring that their use of the platform complies with the laws applicable in their location — it is your responsibility to verify that online betting is permitted in your jurisdiction before registering. For tools to help you manage your gaming activity responsibly, please visit the Responsible Gaming page.
juan 365 reserves the right to suspend, restrict, or permanently close any account at any time if there is reasonable cause to believe that the account holder has breached these Terms and Conditions, engaged in fraudulent activity, or posed a risk to the integrity of the platform or other players. In cases of suspected fraud or money laundering, accounts may be frozen immediately and without prior notice while an investigation is conducted, and any funds held in the account may be withheld pending the outcome of that investigation. Players who wish to close their own account voluntarily may do so by contacting our support team — any remaining balance at the time of closure will be processed for withdrawal subject to standard verification requirements. Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in our Privacy Policy. If your account is closed due to a breach of these Terms, you will not be entitled to any compensation for lost access or forfeited promotional balances. juan 365 will cooperate fully with any lawful request from Philippine regulatory authorities or law enforcement agencies in connection with account activity.
juan 365 provides its platform on an "as available" basis and does not guarantee uninterrupted access to any service at all times. While we make every reasonable effort to maintain platform stability, we cannot be held liable for losses arising from technical outages, connectivity issues, or interruptions caused by factors outside our direct control, including third-party payment provider downtime or telecommunications failures. In no event shall juan 365's total liability to any player exceed the value of funds held in that player's account at the time the claim arises. juan 365 is not responsible for any indirect, consequential, or speculative losses, including loss of anticipated winnings on bets that could not be placed due to a platform outage. Players access and use the platform entirely at their own risk, and it is your responsibility to ensure that your device and internet connection are suitable for the activities you wish to undertake. Nothing in these Terms limits liability for fraud, wilful misconduct, or any other matter that cannot be excluded under applicable Philippine law. If you believe you have a legitimate claim against juan 365, you should contact our support team in the first instance so that we can attempt to resolve the matter directly.
juan 365 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify registered players through the platform or by email. Your continued use of the platform after any changes have been published constitutes your acceptance of the revised Terms. If you do not agree with any updated Terms, you should stop using the platform and contact our support team to close your account. We encourage all players to review this page periodically to stay informed of any updates. The most current version of these Terms will always be accessible at this URL and will supersede all previous versions. For questions about any specific clause or recent change, the FAQ page is a good starting point before reaching out to support directly.
These documents work alongside the Terms and Conditions to give you the full picture of how juan 365 operates.
Understand how juan 365 collects, uses, and protects your personal data in line with Philippine data privacy standards.
Read Privacy PolicyTools and guidance to help you stay in control of your gaming activity — deposit limits, session reminders, and self-exclusion options.
View Responsible GamingQuick answers to the most common questions about accounts, deposits, withdrawals, betting rules, and platform features.
Browse the FAQNow that you know what juan 365 stands for and how the platform works, you are all set to get started. Create your account in minutes and join thousands of Filipino players already betting on sports, playing bingo, and winning in Philippine pesos every day.